"Being able to accept card payments with the mobile payment terminal has opened up the market for us!"

Being able to accept card payments with the mobile payment terminal has opened up the market for us!

Customer Case Study - AW Renewables Ltd

With over 30 years’ experience and industry expertise, AW Renewables Ltd is family run plumbing, heating and renewable energy company based in the Wrexham area. Company owner, Ashley Wilson, guarantees a level of personal attention rarely found in larger organisations, whilst delivering exceptional service and value for money to all clients. After receiving a high number of requests from customers wanting to pay by card, Ashley decided to look into the cost of a mobile payment terminal.

We heard about Handepay through a business networking group. Their advisor impressed us immediately with her professional approach to business and client care, which ultimately made us choose Handepay as that’s exactly what I look for in a service provider.

Being able to accept card payments with the mobile payment terminal has opened up for the market for us! It has also improved our flexibility as we can now take card payments over the telephone as well as face to face. Having the mobile payment terminal has helped my business to run smoothly and has freed up time allowing us to focus on providing an outstanding service to our customers.

The response from customers has been great – they are really pleased that card payment is now an option as it’s a lot easier and quicker for them to make a payment. The mobile payment terminal is also displayed in full view of potential customers to show that we offer the option to pay by card, which encourages them to purchase from us as they know it will be simple, quick, and easy to pay for the fantastic service we provide!”