"Handepay stood out as they offered me £1,140 to cover any switching fees that I would incur by changing my card terminal provider."

Handepay stood out as they offered me £1,140 to cover any switching fees that I would incur by changing my card terminal provider.

Customer Case Study - Ten Green Bottles

Brighton based wine bar and shop, Ten Green Bottles, have been trading for eight years this summer. Different to other local wine bars, Ten Green Bottles offer wine tasting for individuals, couples and large groups, led by WSET qualified wine professionals. All employees are experts in wine and are passionate about giving customers a good understanding of the products.

Business owner Simon Broad and manager Arancha Lopez were looking for a new card terminal provider due to the bad service they were receiving from their previous provider. This was mainly due to the fact they increased their prices mid-contract.

Whilst looking for a new card terminal provider, the most important thing was to find a company with good prices, who are efficient and could provide an honest service.

“Handepay stood out as they offered me £1,140 to cover any switching fees that I would incur by changing my card terminal provider. By offering this service it enabled us to easily switch, if this wasn’t offered we wouldn’t have been able to switch provider.

My Handepay advisor fully explained the whole process, including the huge savings I could make. On top of my switching fees being paid, I found that I could save £131 a month which works out at over £1,500 a year! The rates from Handepay are lower than any we’ve been offered before, which was a very pleasant surprise.

Compared to my previous card terminal provider the overall service from Handepay has been better and more efficient. This is something that is very important to us as we mainly take card payments due to the high value of our sales.

I am extremely happy with my experience so far, my advisor has offered me a very good and pleasantly personal service.”