"I was shocked when I discovered how much money we could save by switching our credit card terminal!"

I was shocked when I discovered how much money we could save by switching our credit card terminal!

Customer Case Study - Head Kandy

Husband and wife team Malcolm and Leanne Pooley run two Head Kandy hair salons in Preston. They opened their first shop in Ribbleton four years ago, expanding with another premises in Ingol two years later. Both salons specialise in providing customers with quality services, whether they alter their appearance with a haircut or extensions.

As 70% of Head Kandy’s sales are made on card, Malcolm decided to see if they could find a cheaper credit card terminal.

“When I opened the first salon, I enlisted the help of a business manager who sorted out various utility contracts, with minimal involvement from me. This included my credit card terminal, which I got from the bank who provided my business account. I felt like I was paying too much each month, so decided to see if any other companies could help.

I found Handepay online, and decided to take the Price Challenge. I was shocked when I discovered how much money we could save by switching our credit card terminal! Every penny counts when you’re a small business owner, so saving over £300 per year is fantastic news.

We find that customers tend to spend more money when paying by card, as they’re more likely to add extras such and shampoo onto their bill. As so many of our customers now choose to pay this way, making sure that we have cost-effective card payment terminals means that we can maximise profits.

I was apprehensive about the amount of time and paperwork involved, however my advisor made the entire switching process really simple. She talked me through everything, and was always on hand to answer any questions. Accepting card payments is important to us, so I’m pleased that we’ve found a company with both excellent customer service and prices!”