New Customers

We are still open for business and our teams are working remotely to support our customers to get set up taking card payments with Handepay. Contactless and online payments are now more important than ever and we have a range of options to suit your business.

To enquire about our services please complete an enquiry form: https://www.handepay.co.uk/request-a-quote/

 

Existing Customers

Our normal support lines are open but please only contact us if you have an urgent enquiry by emailing enquiries@handepay.co.uk, we will endeavour to respond to you as soon as possible.  We’re doing our best to operate to normal service levels, however due to the nature of the situation we might not be able to reply as quickly as normal.

You may find our dedicated Support section on our website useful. Our terminal technical support services remain open and can be accessed using the normal support numbers: 0333 005 0999 for EVO acquired customers or 0871 871 3888 for Worldpay acquired customers.

Employees

We have completed a full COVID-19 risk assessment of our premises which is available to all our employees who have access to our company intranet.


As part of the risk assessment we have complied with the Governments guidance and have:

  • Provided cleaning, handwashing and hygiene procedures in line with guidance in all communal areas and washrooms
  • Taken all reasonable steps to allow people to work from home
  • Taken all reasonable steps to maintain a 2metre distance in the workplace, by implementing a one-way entry and exit system and marking walk-ways, waiting areas
  • Introduced safe working practices in order to minimise transmission risk where 2metres is not possible


Thank you for your understanding, co-operation and patience during this difficult time.

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