"The whole process was very smooth and efficient, I will certainly be recommending their service to local businesses."

The whole process was very smooth and efficient, I will certainly be recommending their service to local businesses.

Customer Case Study - Georgina’s Incredible Blooms

Georgina Lockett, owner of Georgina’s Incredible Blooms was extremely happy with the service she received when setting up a merchant account with Handepay.

Georgina has years of experience in the floristry industry and when a business opportunity to open a shop in a fantastic area came up, this was the perfect time to open Georgina’s Incredible Blooms. The shop provides flowers for all occasions as well as giftware, cards and balloons.   

“As we were starting out it was a necessity to have a merchant account, mainly so we could take payments over the phone. A lot of people don’t carry cash so it’s a lot more convenient for the customer to have the option to pay by card. Accepting card payments through a merchant account will also help with my security as there won’t be large amounts of cash stored on the premises and I won’t have to worry about depositing large amounts to the bank.

My Handepay advisor called just at the right time, he could see that the business was changing hands and asked if I was looking to set up a merchant account. I had spoken to a couple of other merchant account providers but the rates and the customer service I received from Handepay made me choose them straight away.

The whole process was very smooth and efficient, I will certainly be recommending their service to local businesses. The ongoing support was second to none as when I received my card machine my advisor helped with the installation and showed me how to use it. It was just the simple job of plug in and go, I can’t wait for my customers to use it more.

For the opening of the business I invited the local mayor to come and cut the official red ribbon. I also invited my Handepay advisor along because I was so happy with the whole process of opening my merchant account. It’s nice to have people at the opening who I’ve made a fantastic relationship with but also who’ve helped with the process of opening the business.”