"I was impressed by the speed of the service and most of all the savings!"

I was impressed by the speed of the service and most of all the savings!

Customer Case Study - Floor Trends

Based in Solihull, Birmingham, Floor Trends are a family orientated carpets and flooring specialist, with a team of personally trained expert fitters.

The shop has been running for four years and business owner, Stephen Platts, decided it was the perfect time to review his payment service provider.

“My agreement with my previous payment service provider was coming to the end and because their prices were just going up and I wanted to search for alternative payment service providers. Handepay stood out to me, and from my initial enquiry I had someone on the phone within 10 minutes and they had visited me within the hour.

I was impressed by the speed of the service and most of all the savings, it knocks spots off other payment service providers. As a carpet shop we don’t tend to use our card terminal day in day out but it’s essential that we have one. The main difference between Handepay and my previous payment service provider is there is no minimum monthly service charge, so I no longer need to pay  a hefty monthly fee for not using my card terminal enough.

With Handepay the deal was good and I liked my advisor, I feel it’s important to have a good relationship. My advisor is a great ambassador for the company.”