Switching to Handepay
Switching from your current card machine provider to Handepay needn’t be a hassle. You'll benefit from low rates and excellent service, with no hidden fees.
Switching your card payment provider is simple
We know that time is precious when you’re running a business. Keeping your customers happy is your priority, so it might seem that switching your card payment provider is too much of a hassle.
At Handepay we make things simple and straightforward.
Our team of expert advisors are on hand to guide you through the process and make sure there’s no disruption to your card payment service. What’s more, we offer a Price Challenge where we’ll carry out a review of your current card processing costs and if we can’t beat them we’ll give you £1,000! In most cases, we’ll even cover your fees to switch if you’re in a contract.
How to claim your switching fees
Our team are on hand to offer you help and support with switching from your current provider. What’s more, in most cases we will even cover your switching fees!
Once your card machine is installed and has made its first live transaction (within 14 days of delivery date), and you’ve made your first rental payment, you’ll need to provide us with your final invoice / settlement quote from your existing supplier.
Email [email protected] with your settlement quote and a VAT invoice for the final switching costs (you can send either a scanned image or a photograph of the document).
Claims for switching costs must be made within 90 days of your first transaction.
Our range of card machines
Our team of expert advisors are on hand to help you seamlessly switch to one of our fast and secure card machines. Every Handepay card machine accepts all major debit and credit cards as well as contactless payments including Apple, Samsung and Google Pay.
Why choose Handepay?
Offering your customers the ability to pay by card is vital. Make sure you’re maximising the profit from each card transaction by switching to Handepay’s low-cost and secure services.
Here’s why you’ll be in safe hands:
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No hidden fees
In contrast to other card machine providers, we don't charge many of the fees you may find on your statement
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Hassle-free switching
In most cases, we cover your fees when you switch to us. Our team is on hand to help you switch and save
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28,000 customers
We have a loyal and happy customer base - which is reflected by our ‘Excellent’ Trustpilot rating
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Service & support
We’re available around the clock to respond to your needs - with 24/7 service and support
What our customers say
The Archer
“Handepay gave me £3,432 to cover my card terminal switching fees! Handepay made switching to use their card terminal simple by offering to cover the exit fees for me!"
Switching FAQs
It varies depending on your business and how much you process on card payments. Take our Price Challenge and see for yourself!
This all depends on your contract with your current supplier. There may be cancellation fees if you end your contract early, however, in most cases Handepay will cover the costs to exit your contract when switching to us. All you need to do is provide us with a final settlement from your existing supplier.
Once your card machine is installed and has made its first live transaction (within 14 days of delivery date), and you’ve made your first rental payment, you’ll need to provide us with your final invoice / settlement quote from your existing supplier.
Email [email protected] with your settlement quote and a VAT invoice for the final switching costs (you can send either a scanned image or a photograph of the document).
Claims for switching costs must be made within 90 days of your first transaction. See our Terms and Conditions for more information.
No. We recommend that you don’t give notice to cancel your existing agreement until your Handepay card processing facility is up and running, that way you can be sure there is no break in service.
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