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Customer Reviews

Lisa Armstrong, Walked into my shop nervous to switch having bad expereinces before, and made it easy and stright forward, great service. saved me money on my old card payment machine. Fantastic communication, seamless switch. Thankyou Chris

Chris Duckworth

Lisa Armstrong was brilliant. She even visited my 2 premises to personally set up and install both card machines whilst at the same-time saving me a large amount of monthly fees to my previous provider

Phillip Thomason

Great savings so easy to switch provider very happy with the whole process Anthony Mannall went through everything and explained how erveything works Carol @ Boating Mania

Money saving and seamless switchover. Lisa was amazing, sorted everything and was always available to answer any questions i had Would definitely recommend

Anthony mannall visited recently discussed our current solution. After a detailed analysis they will save us a significant 30% . Explained in full the difference in pricing, reporting and additional services. Set up.completed. Happy to refer local businsses. Pete at Latchford Farm Aquatics.

Great experience with Lisa Armstrong from Handepay, looked after us , made the transition easy from start to finish , couldn't recommend her highly enough

Lisa Armstrong was very helpful. Not only saved me money but explained everything clearly. She was not pushy in anyway. I would be more than happy to recommend her to other people.

Lisa armstrong super helpful with pci reliable great product always available to help highly recomend

I was approached by Lisa Armstrong from Handpay, we had a meeting and Lisa garanted me, that she could save me a good amount of money and she did! The diference in price and what Lisa have saved me in the last couple years, its a significant amount. I’m very pleased that I have changed my card machine terminal to Handpay terminal.At first I wasn’t sure, I was a bit nervous, but I’m so pleased I did, thanks to Lisa. She also is always available, if I need any help. Thank you Lisa

I am writing to express my sincere thanks and appreciation for the outstanding service we have received from Tom (McBride) over the last three weeks. During this time, I have spoken to numerous people regarding our situation, and without a doubt, Tom has been exceptional. Unfortunately, my experience with others has often been one of promised call backs and emails that never materialised. Tom, however, has been a breath of fresh air. He has gone above and beyond what I would ever expect, checking in with us daily, keeping us fully updated, and ensuring that both myself, Park Manager, and Director have been kept informed throughout. His communication, professionalism, reliability, and genuine willingness to help have made an incredibly difficult and stressful three weeks so much easier than they could have been. Knowing that someone was taking ownership, following things through, and keeping us in the loop has made a real difference. Staff like Tom are hard to find, and he is an absolute credit to your business. I genuinely hope his efforts and dedication are recognised, as he deserves to know just how much of a positive impact he has had on us during this time. Please pass on my sincere thanks to Tom. He has been fantastic, and I cannot praise him highly enough. Thank you, Tom, for everything you have done. It has been very much appreciated

We’ve had a great experience with switching from worldpay to Handepay. We had the pleasure of Lisa Armstrong being recommended to us. We had considered switching a few times over the years but never felt convinced to take the leap until Lisa came in. Lisa explains everything clearly, the process has been straight forward , hassle free and weve saved a few hundred quid , as well as upgrading our card machine and we now have their free app and free pci! We’d worked out we paid £500 over 10 years just in pci fees. Very happy with Handepay and recommend if you’re on the fence, contact Handepay and ask for Lisa Armstrong , you will not be disappointed. Thanks Christian

Lisa Armstrong was so helpful and patient guiding me through my compliance and kept her sense of humour when I was losing mine!

Excellent service, very competitive rates. Would definitely recommend. Mr Anthony Mannall provided best service- explained everything very clear and answered all our thousand questions. The admin team was quick and helpful in setting up the terminal and went through the set up. Many Thanks

Great card Machine, good rates, the team on the phone who helped me with the set up are good

I switched to Handepay after a visit from Alistair Matheson, he wasn't pushy and showed me how much I could save by switching from Dojo to Handepay and I have had no issues. A technical issue with machine but a quick phonecall to Alistair and he talked me through it and machine was good to go. Alistair is very helpful and answers any emails or calls quickly. Highly recommend

Rated 4.7 out of 5 based on 10860 reviews on

As a trusted card payment machine solutions provider - 95% of our customers recommend Handepay and have given us an ‘Excellent’ Trustpilot score. Based on 10860 Trustpilot reviews respondents - as of 10/11/2026. Read our reviews