"By accepting card payments with Handepay, not only do we get the best price but also great customer care."

By accepting card payments with Handepay, not only do we get the best price but also great customer care.

Customer Case Study - Damo and Marvo The Family Entertainers

Damo and Marvo The Family Entertainers are an accomplished children’s party entertainment company, covering all areas of Edinburgh, Lothian’s, Fife and The Scottish Borders. Damo and his giant white rabbit, “Marvo”, keep everyone entertained with magic tricks, discos, balloon modelling and party games. As part of their booking process they require a deposit payment and, after lots of requests to pay by card, they decided to look into accepting card payments.

Owner, Damon Gaunt, comments “We researched card payments online and found Handepay; their reviews on Trustpilot were fantastic! By accepting card payments with Handepay, not only do we get the best price but also great customer care which is really important to us.

Having a virtual terminal made perfect sense as we wanted to take deposits by card payment over the phone. After comparing a few different companies we chose Handepay because they took the time to understand our needs and the customer service was second to none.

The virtual terminal has improved the whole booking process and, not only does it save me time, it’s more convenient for our customers too! Around 85% choose to pay by card and they are delighted at being able to pay this way, making repeat business more likely as well as recommendations to friends.

Until we started accepting card payments we didn’t realise how behind the times we were! Very few people have cheque books now and accepting card payments is something we wish we had done ages ago – especially since it’s so affordable!

Our accredited advisor was by far one of the best we have come across when it comes to putting us first and providing us with the best solution.”