image of Sarah Bold
Author: Sarah Bold - Posted: 4th Dec 2019 - Date Modified: 4th Dec 2019

Sarah joined Handepay in 2016, and has been creating content ever since. From guides to customer testimonials and blogs, she makes card payments easier to understand.


Here at Handepay, we’re committed to helping businesses of all sizes to accept card payments at the best possible price. Coupled with our outstanding levels of customer support, we’re leading the way for great service in our industry.

We understand that without our amazing team, we wouldn’t be one of the UK’s largest Independent Sales Organisations. Handepay chooses to invest time, energy and resources into each member of the team, to make sure we operate at the best possible level.

In November, we celebrated fantastic award success at both regional and national ceremonies.

 

Invest in St Helens Business AwardsWinner of the Workplace Health Award

Winner – Workplace Health Award
Finalist – Medium / Large Business of the Year

On the 7th November, we were thrilled to be awarded with the 2019 Workplace Health Award at the Invest in St. Helens Business Awards.

This is due to the launch of our brand-new workplace initiative; The Only Way is Westway. As we’re based at Westway Park, we created an office-wide branding theme to bring our team together for some fun events.

So far, we’ve raised money for our chosen charity, the Steve Prescott Foundation, by holding a charity quiz night. We’ve also welcomed lunchtime visits from a fish and chip van, a Greek food truck and celebrated Bonfire Night with a delicious hog roast.

We make sure that everyone here has a great work-life balance. These events allow everyone to take some time away from their desks and get together with the rest of the team.

Handepay were also named as a finalist in the Medium / Large Business of the Year category, due to our growth both in the industry and in St. Helens itself.

 

British Chambers of Commerce National Awards

Finalist – Customer Commitment Award

Following previous success at both the St. Helens and North West Regional Chamber Awards, we were honoured to be named as a finalist at the national ceremony.

Handepay Directors and Regional Sales Managers at the National Chamber AwardsOur dedication to helping businesses of all sizes was reflected in our nomination for the Customer Commitment Award.

Many businesses across the UK are frustrated by the poor service that they receive from their merchant services supplier. Confusing billing practices and ever-increasing costs are common.

At Handepay, we pride ourselves on providing a helpful and easy to access support system for all business owners.

This commitment to excellent customer service is demonstrated through the number of excellent reviews and testimonials we have received.

We’re rated 4.9 out of 5 with over 6,000 5* reviews on independent review site Trustpilot.

 

 

UK Business Awards

Finalist – Customer Centric Organisation

On the 8th November, we were thrilled to represent Handepay at the UK Business Awards in London, following our nomination in the Customer Centric Organisation category.

Two members of our team presented at the event, outlining the steps we take to ensure that we make merchant services as simple as possible for businesses of all sizes.

Handepay were finalists at the UK Business AwardsOur unique pricing proposition enables independent business owners around the country to accept card payments in a cost-effective manner, without the much-reviled ‘hidden fees’ that have become commonplace amongst merchant service providers.

With no hidden fees, a £1,000 Price Challenge to guarantee savings and an offer to cover any fees incurred by switching; it’s clear to see how we’re operating with our customers’ best interests at heart.

 

Payments Awards

Finalist - Best In-store Payments Solution
Finalist - Best Contactless Payments Project
Finalist - Best Merchant Acquirer or Processor

We were shortlisted at the Payments Awards!This year, we were honoured to achieve finalist status in three categories at the prestigious Payments Awards.

Our fantastic pricing, coupled with industry standard terminal equipment, earned us a nomination in the Best In-store Payments Solution category for the second year running.

We provide great card machines alongside our revolutionary pricing proposition, with no hidden fees.

Every Handepay machine accepts contactless payments as standard. We allow independent businesses can access this ever-growing payment solution at the best possible price.

Making this new payment technology accessible to companies of all sizes was reflected in our nomination for Best Contactless Payments Project.

Our third nomination in the Best Merchant Acquirer or Processor was granted as a reflection of the business, our service and support as a whole.

 

Growing Business Awards

Finalist – B2B Business of the Year

We’re dedicated to helping independent businesses grow. We started as a small business, so we know how difficult it can be, and how important it is to keep costs down.Growing Business Awards

Handepay were nominated in the B2B Business of the Year category, due to our efforts to help companies maximise their profits. 

Our disruptive pricing has made card payment acceptance simpler and more affordable for independent business owners across the county. Businesses who accept card payments with Handepay are able to maximise their profits, paying low fees without concealed extra charges.

 

 

Future awards successIn early 2020, we’re looking forward to finding out the results at other awards ceremonies!

In February, we’re finalists at the Card and Payments Awards for the second year running, this time in three categories: Best Achievements in Customer Service, Excellence in Operational Innovation, Best Service to Business.

At the North West Business Awards in March, we’re nominated in the categories of Business of the Year (Over 100 Employees) and Best Customer Service.

 

 

Here’s to a successful 2020!