Handepay celebrates award winning November!

Here at Handepay, we’re committed to helping businesses of all sizes to accept card payments at the best possible price. Coupled with our outstanding levels of customer support, we’re leading the way for great service in our industry.

We understand that without our amazing team, we wouldn’t be one of the UK’s largest Independent Sales Organisations. Handepay chooses to invest time, energy and resources into each member of the team, to make sure we operate at the best possible level.

In November, we celebrated fantastic award success at both regional and national ceremonies.


Invest in St Helens Business AwardsWinning award for Workplace Health for Handepay

Winner – Workplace Health Award
Finalist – Medium / Large Business of the Year

On the 7th November, we were thrilled to be awarded with the 2019 Workplace Health Award at the Invest in St. Helens Business Awards.

This is due to the launch of our brand-new workplace initiative; The Only Way is Westway. As we’re based at Westway Park, we created an office-wide branding theme to bring our team together for some fun events.

So far, we’ve raised money for our chosen charity, the Steve Prescott Foundation, by holding a charity quiz night. We’ve also welcomed lunchtime visits from a fish and chip van, a Greek food truck and celebrated Bonfire Night with a delicious hog roast.

We make sure that everyone here has a great work-life balance. These events allow everyone to take some time away from their desks and get together with the rest of the team.

Handepay were also named as a finalist in the Medium / Large Business of the Year category, due to our growth both in the industry and in St. Helens itself.


British Chambers of Commerce National Awards

Finalist – Customer Commitment Award

Following previous success at both the St. Helens and North West Regional Chamber Awards, we were honoured to be named as a finalist at the national ceremony.

Handepay Directors and Regional Sales Managers at the National Chamber AwardsOur dedication to helping businesses of all sizes was reflected in our nomination for the Customer Commitment Award.

Many businesses across the UK are frustrated by the poor service that they receive from their merchant services supplier. Confusing billing practices and ever-increasing costs are common.

At Handepay, we pride ourselves on providing a helpful and easy to access support system for all business owners.

This commitment to excellent customer service is demonstrated through the number of excellent reviews and testimonials we have received.

We’re rated 4.9 out of 5 with over 6,000 5* reviews on independent review site Trustpilot.



UK Business Awards

Finalist – Customer Centric Organisation

On the 8th November, we were thrilled to represent Handepay at the UK Business Awards in London, following our nomination in the Customer Centric Organisation category.

Two members of our team presented at the event, outlining the steps we take to ensure that we make merchant services as simple as possible for businesses of all sizes.

Handepay were finalists in UK Business Awards 2019Our unique pricing proposition enables independent business owners around the country to accept card payments in a cost-effective manner, without the much-reviled ‘hidden fees’ that have become commonplace amongst merchant service providers.

With no hidden fees, a £1,000 Price Challenge to guarantee savings and an offer to cover any fees incurred by switching; it’s clear to see how we’re operating with our customers’ best interests at heart.


Payments Awards

Finalist - Best In-store Payments Solution
Finalist - Best Contactless Payments Project
Finalist - Best Merchant Acquirer or Processor

Handepay Shortlisted for Payments Awards 2019This year, we were honoured to achieve finalist status in three categories at the prestigious Payments Awards.

Our fantastic pricing, coupled with industry standard terminal equipment, earned us a nomination in the Best In-store Payments Solution category for the second year running.

We provide great card machines alongside our revolutionary pricing proposition, with no hidden fees.

Every Handepay machine accepts contactless payments as standard. We allow independent businesses can access this ever-growing payment solution at the best possible price.

Making this new payment technology accessible to companies of all sizes was reflected in our nomination for Best Contactless Payments Project.

Our third nomination in the Best Merchant Acquirer or Processor was granted as a reflection of the business, our service and support as a whole.


Growing Business Awards

Finalist – B2B Business of the Year

We’re dedicated to helping independent businesses grow. We started as a small business, so we know how difficult it can be, and how important it is to keep costs down.Growing Business Awards

Handepay were nominated in the B2B Business of the Year category, due to our efforts to help companies maximise their profits. 

Our disruptive pricing has made card payment acceptance simpler and more affordable for independent business owners across the county. Businesses who accept card payments with Handepay are able to maximise their profits, paying low fees without concealed extra charges.



Handepay celebrating awardsIn early 2020, we’re looking forward to finding out the results at other awards ceremonies!

In February, we’re finalists at the Card and Payments Awards for the second year running, this time in three categories: Best Achievements in Customer Service, Excellence in Operational Innovation, Best Service to Business.

At the North West Business Awards in March, we’re nominated in the categories of Business of the Year (Over 100 Employees) and Best Customer Service.



Here’s to a successful 2020!

Financial disclaimer:

Terminal hire contracts are provided by Merchant Rentals Limited, who is authorised and regulated in the UK by the Financial Conduct Authority (FCA) for Consumer Hire under FRN 720500. Terminal hire can be for consumer hire and non-regulated hire contracts. Please check your contract carefully for details. Regulation of all consumer hire fall under the control of the FCA.

Handepay Ltd is authorised and regulated by the FCA for Consumer Credit under FRN 673564. Handepay is a credit broker for consumer hire not a lender.

Handepay acts as an introducer of card acquiring services on behalf of EVO Payments UK, the card acquiring service provider. EVO Payments UK is the trading name of EVO Payments UK Ltd, a payment institution that is authorised and regulated by the Financial Conduct Authority (FRN number 959332).

Existing Cards Businesses- The one-month rolling terminal hire contract from Merchant Rentals is only available to businesses that are switching from their current acquirer to EVO Payments UK arranged through Handepay.

New to Cards Businesses- The 12-month terminal hire contract from Merchant Rentals is only available to businesses that are new to card payments and wish to receive acquiring services from EVO Payments UK, arranged through Handepay.

The Next Day Banking Settlement service provided by EVO Payments UK incurs an additional fee of £4 a month on top of your acquiring service charges and fees. Provided your card machine performs a reconciliation before 12am (midnight), you’ll receive settlement of funds the next banking day.

Editorial disclaimer:

The information we provide does not constitute financial advice and might not apply to your business. Always carry out research into your business’ needs when choosing a new merchant services provider.

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The products we display on our website are for illustrative purposes only - if your business requires additional facilities, you may receive a different model than advertised.

All of the information contained on this website, including fees, services and functionality, are correct at time of publishing. E&OE.