Payments made flexible

 

Using the Virtual Terminal couldn’t be easier. Simply log in to your secure online portal to manage payments your way.

You can enter card details securely when needed or create and send payment links directly to your customers. The system handles the necessary security checks behind the scenes, giving you confidence that payments are processed safely and correctly.

Everything is tracked in one place, so you can see what’s been paid and what’s still outstanding at a glance.

 

Customer making ecommerce payment

Handepay makes accepting payments easy

 

As a Handepay merchant, it’s not just a Virtual Terminal that you can access; you can take advantage of a complete package that allows you to process payments over the phone easily and affordably. 

You’ll also gain access to an excellent online reporting dashboard, allowing you to monitor your sales from anywhere and make your Virtual Terminal work effectively for your business.

 

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Support every step of the way

 

Need some help setting up your Virtual Terminal? We have you covered.

As a Handepay merchant, you have access to UK-based support team, which is only a phone call or email away, so you can get quick answers to any burning questions you may have. 

 

Handepay florist customer

Enjoy all the benefits of the Virtual Terminal

 

  • Verify card payments
  • Manage subscription payments
  • Send payment links (email, SMS, create QR codes)
  • Check the status of payments
  • Create and manage user profiles
  • Send reminders and receipts
  • Report on your transactions
  • Enjoy full payment page customisation

 

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Get started with a Virtual Terminal for your business

Your agreement for ecommerce services will be with either EVO Payments UK Ltd (part of Global Payments) or another entity in the Global Payments Group. To use the services you will also need an acquiring agreement from EVO Payments UK Ltd.

Virtual Terminal FAQs

What is a Virtual Terminal?

A Virtual Terminal is a handy tool that allows you to take payments remotely. It saves your customers the hassle of visiting your shop to pay using your card machine. Instead, a Virtual Terminal lets them pay over the phone, or even by mail order.

How do Virtual Terminals work?

All you need is a device that’s connected to the internet; such as a laptop, tablet or smartphone. You simply log into your Virtual Terminal online and enter your customers card details into the secure form. The Virtual Terminal carries out checks on the billing address provided, confirming that it matches with their bank. Once the cardholder's bank has authorised the payment, the money is settled into your account according to your settlement timescale.


*Restrictions on when settlement will arrive may apply and differ depending on your acquiring service provider.

Benefits of using a Virtual Terminal in your business
  • The convenience to take payments remotely 
  • Payment flexibility for your customers
  • Cost-effective: all you need is a device that’s connected to the internet to access your Virtual Terminal
  • 24/7 online reporting and transaction management
How do I access my Virtual Terminal?

As long as you’ve got an internet-connected device to hand, you can access your Virtual Terminal. Once you join Handepay, you’ll be provided with a secure link to your own payments portal. You can access this from any device you choose.

Can any employee use my Virtual Terminal?

You can grant access to your Virtual Terminal to anyone you choose. Multiple users can even use the portal to accept payments simultaneously.

Are Virtual Terminals secure?

Of course. Payments are processed using a secure payments page to ensure that your customer data is protected.

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Handepay Ltd, registered address 1 The Boulevard, Shire Park, Welwyn Garden City, AL7 1EL.
Handepay Ltd is authorised and regulated by the Financial Conduct Authority (FCA) under FRN number 673564 for credit broking.
Handepay is not a lender.
Trading address, Westway Park, Galway Crescent, Haydock, St Helens, WA11 0GR
© Handepay Ltd 2006 - 2026

Financial disclaimer:

Handepay Ltd is authorised and regulated by the FCA for consumer credit under FRN 673564. Handepay is a credit broker not a lender. Handepay receives commission from the credit provider for each successful introduction it conducts.

Terminal hire contracts are provided by Merchant Rentals Limited, who is authorised and regulated by the Financial Conduct Authority for Consumer Hire under FRN 720500. Terminal hire can be for consumer hire and non-regulated hire contracts. Please check your contract carefully for details. Regulation of all consumer hire fall under the control of the FCA.

Handepay is not an acquirer. Your acquiring service provider will depend on the service package you choose to receive through Handepay. Handepay acts as an introducer of card acquiring services on behalf of the card acquiring service providers which include Lloyds Bank plc trading as Cardnet and EVO Payments UK.

Lloyds Bank are authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278. Cardnet is a registered trademark of Lloyds Bank plc.

EVO Payments UK is the trading name of EVO Payments UK Ltd, a payment institution that is authorised and regulated by the Financial Conduct Authority (FRN number 959332).

Editorial disclaimer:

The information we provide does not constitute financial advice and might not apply to your business. Always carry out research into your business’ needs when choosing a new merchant services provider.

Sometimes, we link to other third-party websites to provide you with additional information. At the time of publication, we consider the information accurate, however, we do not have control over their content and are not responsible if any information on these websites change.

The products we display on our website are for illustrative purposes only - if your business requires additional facilities, you may receive a different model than advertised. All of the information contained on this website, including fees, services and functionality, are correct at time of publishing. E&OE.