Trustpilot

Support with your Saturn Android Terminal


Here you’ll find useful information and support regarding your Saturn Android Smart Terminal, including access to guides and information regarding additional products and services.
 
Please be sure to quote your Merchant ID (MID) if contacting us, so that we can provide you with an efficient response to any enquiry you may have. You will find this in your welcome email or in the Merchant Mobile App.

View Frequently Asked Questions

Find out more about the apps and features available to you

 

Merchant Mobile App


Get access to insights on the go, PayMe links, Perks and so much more. The Merchant App is designed to streamline your workflow and boost your business.

 

Find out more
Handepay on a mobile

CastlesPay


The Castles Technology Payment App (CastlesPay) provides access to your merchant acquiring service, in order for you to collect card payments.

 

Find out more

Business Funding - YouLend


YouLend offers business finance solutions to support your company's growth. This service is part of the Handepay Loyalty Programme. YouLend Limited directly provides the YouLend service. Handepay does not function as a lender for this product.

 

Learn more about business funding
Open sign at a business

Collect+


As a Handepay merchant, with the Saturn Android Terminal, you can send a parcel with Collect+ even easier than you could before. Receive an online quote, select from multiple carriers, and drop off your parcel at one of 14,000 Collect+ service points across the UK.

 

Find out more

EPOS Partners


The Saturn Android Terminal seamlessly integrates with a range of EPOS softwares, serving as an all-in-one payment and till system for managing sales, inventory, and other functions. Integrations include: EPOS Now, NuEpos, ShopMate, Hike, Register and MedEpos.

 

View our EPOS Partners
Serving a customer a coffee

Payment Loyalty

 

As a Handepay customer, introduce your customers to payment loyalty that’s built into their card payments. Leverage your Saturn Android Smart Terminal to engage and reward your customers financially. Part of the Handepay Loyalty Programme. Provided directly by Payment Loyalty Limited. 

 

Find out more
Card machines with loyalty schemes on the screen

Online Payments 

 

Now is an excellent time to bring your business online and diversify your card payment methods. Create more opportunities and give your customers additional payment options. You can accept card payments on your website, by sharing a secure payment link with customers, or over the phone using your preferred device.

 

Start taking payments online
Person making an online payment

Quick Reference Guide

 

The quick reference guide provides concise information about your Saturn Android Smart Terminal, including step-by-step instructions for installation and other helpful tips.

Watch our how-to videos
Checking statement

Still Need Help?

 

We've put together some Frequently Asked Questions which should steer you in the right direction! If you're still stuck, you can give one of our friendly team a call on 0333 005 0999.

 

View Frequently Asked Questions
Customer support team

EposNow logo
YouLend logo
Merchant Mobile App logo
Payment Loyalty Logo
Evo logo
Castles Technology Logo
Shopmate logo
Global payments logo
Nuepos logo
Hike logo
Merchant Rentals logo
MedEpos logo
LLoyds Bank Logo
Handepay Logo White

Helping Businesses Grow

Handepay Ltd, registered address 1 The Boulevard, Shire Park, Welwyn Garden City, AL7 1EL.
Handepay Ltd is authorised and regulated by the Financial Conduct Authority (FCA) under FRN number 673564 for credit broking.
Handepay is not a lender.
Trading address, Westway Park, Galway Crescent, Haydock, St Helens, WA11 0GR
© Handepay Ltd 2006 - 2026

Financial disclaimer:

Handepay Ltd is authorised and regulated by the FCA for consumer credit under FRN 673564. Handepay is a credit broker not a lender. Handepay receives commission from the credit provider for each successful introduction it conducts.

Terminal hire contracts are provided by Merchant Rentals Limited, who is authorised and regulated by the Financial Conduct Authority for Consumer Hire under FRN 720500. Terminal hire can be for consumer hire and non-regulated hire contracts. Please check your contract carefully for details. Regulation of all consumer hire fall under the control of the FCA.

Handepay is not an acquirer. Your acquiring service provider will depend on the service package you choose to receive through Handepay. Handepay acts as an introducer of card acquiring services on behalf of the card acquiring service providers which include Lloyds Bank plc trading as Cardnet and EVO Payments UK.

Lloyds Bank are authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278. Cardnet is a registered trademark of Lloyds Bank plc.

EVO Payments UK is the trading name of EVO Payments UK Ltd, a payment institution that is authorised and regulated by the Financial Conduct Authority (FRN number 959332).

Editorial disclaimer:

The information we provide does not constitute financial advice and might not apply to your business. Always carry out research into your business’ needs when choosing a new merchant services provider.

Sometimes, we link to other third-party websites to provide you with additional information. At the time of publication, we consider the information accurate, however, we do not have control over their content and are not responsible if any information on these websites change.

The products we display on our website are for illustrative purposes only - if your business requires additional facilities, you may receive a different model than advertised. All of the information contained on this website, including fees, services and functionality, are correct at time of publishing. E&OE.