To make this site work properly, we sometimes place small data files called cookies on your device.
Below is some more information about cookies.
WHAT ARE COOKIES?
A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. This page details what cookies we use and why.
HOW DO WE USE COOKIES?
A number of our pages use cookies to remember:
• your display preferences, such as contrast colour settings or font size
• if you have already replied to a survey pop-up that asks you if the content was helpful or not (so you won't be asked again)
• if you have agreed (or not) to our use of cookies on this site
There is a list of the cookies we use set out below. The cookies are classed as:
• Strictly necessary cookies (these cookies are required in order for the website to function)
• Performance cookies
• Marketing cookies
DO WE USE OTHER COOKIES?
Some of our pages or sub-sites may use additional or different cookies to the ones described above. If so, the details of these will be provided in their specific cookies notice page. So you may be asked for your agreement to store these cookies.
JUST BROWSING?
You will not be contacted by us if you just look around the site. We will only contact you if you complete a call back or contact request. If you want to know more about how we use your data please see our Privacy Policy.
HOW TO CONTROL COOKIES
You can control your cookies preference and delete all cookies that are already on your computer via your web browser, and you can set most browsers to prevent them from being placed. To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org or www.allaboutcookies.org.
| Location | Classification | Name | What is it used for? |
| Handepay | Strictly Necessary | _secure-ENID | This cookie is used by Google to remember your preferences and other information, such as your preferred language. Persists for 13 months unless deleted. |
| Handepay | Strictly Necessary | AEC | Ensures that requests within a browsing session are made by the user, and not by other sites. Persists for 6 months unless deleted. |
| Handepay | Strictly Necessary | _GRECAPTCHA | Identifies bots and protects website against malicious spam attacks. Persists for 6 months unless deleted. |
| Handepay | Strictly Necessary | CookieControl | Used to detect if user has carried out confirmation of cookie preferences and to prevent cookie popup from appearing every time a new page loads. True or False value. Persists for 1 year unless deleted. |
| Handepay | Strictly Necessary | SOCS | Google third-party cookie that stores a user's choices regarding their cookie preferences for a specific website. Persists for 13 months unless deleted. |
| Handepay | Strictly Necessary | OptanonConsent | Used to track a cookie consent. Persists for 1 year unless deleted. |
|
Cloudflare
|
Strictly Necessary | _cf_bm | Used to detect access by bots and ensure website security. Persists for 30minutes unless deleted. |
| Cloudflare | Performance | cf_clearance | Used for javascript detections. Expires instantly on use. |
| Salesforce | Performance | Lpv<account-id> | A salesforce cookie used to adjust performance of the website for a particular user. Persists for 30 minutes unless deleted. |
| Google Analytics | Marketing | _ga | Used to distinguish users. Persists for 2 calendar years unless deleted. |
| Google Analytics | Marketing | _ga_<container-id> | Used to persist session state. Persists for 2 calendar years unless deleted. |
| Google Ads | Marketing | DV | Used for google advert delivery and targeting. Expires within 24 hours unless deleted. |
| Meta | Marketing | _fbp | Used by Meta (Facebook) for advert delivery and site analytics. Persists for 3 months unless deleted. |
| Microsoft Ads | Marketing | MUID | Used for marketing and analytics purposes. Persists for 1 year unless deleted. |
| Salesforce | Marketing | Visitor_id<account-id> | Used for website analytics to identify and distinguish users. Persists for 5 weeks unless deleted. |
| Hotjar | Marketing | hjSession | Hotjar cookie that assigns specific interactions to a user. Expires within 30minutes of use. |
| Trustpilot | Marketing | TP.uuid | Trustpilot cookie used for tracking user interactions with the Trustpilot review services. Persists for 5 weeks unless deleted. |
| Marketing | li_gc | Used to store consent of guests regarding the use of cookies for non-essential purposes for LinkedIn. Persists for 6 months unless deleted. | |
| Marketing | lidc | Used to facilitate data centre selection for LinkedIn. Expires within 24 hours unless deleted. | |
| Marketing | bcookie | Browser identifier cookie to identify devices accessing LinkedIn. Expires instantly on use. | |
| Microsoft Clarity | Marketing | _clck | Clarity User ID and preferences attributed to a user ID. Persists for a year unless deleted. |
| Microsoft Clarity | Marketing | _clsk | Connects multiple page views by user into a single Clarity session recording. Persists for one day. |
| Microsoft Clarity | Marketing | CLID | Identified the first time Clarity saw this user on any site using Clarity. Persists for one year unless deleted. |
| Microsoft Clarity | Marketing | ANONCHK | Indicates whether MUID is transferred to ANID a cookie used for advertising. Persists for 10mins. |
| Microsoft Clarity | Marketing | MR | Indicates whether to refresh MUID. Persists for up to 13 months unless deleted. |
| Microsoft Clarity | Marketing | MUID | Identifies unique web browsers visiting Microsoft sites. Persists for 13 months unless deleted. |
| Microsoft Clarity | Marketing | SM | Used in synchronising the MUID across Microsoft domains. Ends at the end of the session. |
If you choose to manage or delete the cookies used, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.
ANALYTICS SOFTWARE
Handepay use hosted web analytics software. These are hosted services provided and managed by third party companies. These cookies are used to help the website analyse how users use the site. This is to help inform future product enhancements and improvements, and to diagnose any defects quicker.
The information generated by the cookie regarding our websites (including IP addresses) will be transmitted to and stored on servers that may be hosted in the United States. The third parties will use this information for the purpose of evaluating use of our website, compiling reports on website activity for website operators and providing other related services to Handepay.
By accepting these cookies you consent to the processing of data about you in the manner and for the purposes set out above.
Handepay also uses Lead Forensics to track and store data which identifies businesses who visit the Handepay website. This is not a cookie and is not stored in the same way as a cookie.
Last updated: May 2026