Technical Support Guides



To help you get started here are our downloadable guides.


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Dashboard User Guide

In this guide we will look at the different sections of the Dashboard and explain what each section does.

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Gateway Integration User Guide

This guide provides the information required to integrate with the Payment Gateway and gives a very basic example of code for doing so.

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Recurring Payments User Guide

In this guide you will find information about setting up Recurring Payments which are automated repeat transactions at pre-determined intervals.

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Email Receipts User Guide

This guide outlines how flexible the system is as it allows e-mails to be sent to both the merchant and their customer, only the merchant or only the customer.

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Pay Button User Guide

This guide outlines the Pay Button function which gives the user the ability to create an HTML link that can be embedded into HTML content (e.g. a website or HTML email).

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Business Resource Centre User Guide

In this guide you will find information about the Business Resource Centre (BRC) to help you manage the reporting and admin side of your card payments.

Financial disclaimer:

Terminal hire contracts are provided by Merchant Rentals Limited, who is authorised and regulated in the UK by the Financial Conduct Authority (FCA) for Consumer Hire under FRN 720500. Terminal hire can be for consumer hire and non-regulated hire contracts. Please check your contract carefully for details. Regulation of all consumer hire fall under the control of the FCA.

Handepay Ltd is authorised and regulated by the FCA for Consumer Credit under FRN 673564. Handepay is a credit broker for consumer hire not a lender.

Handepay acts as an introducer of card acquiring services on behalf of EVO Payments UK, the card acquiring service provider. EVO Payments UK is the trading name of EVO Payments UK Ltd, a payment institution that is authorised and regulated by the Financial Conduct Authority (FRN number 959332).

Existing Cards Businesses- The one-month rolling terminal hire contract from Merchant Rentals is only available to businesses that are switching from their current acquirer to EVO Payments UK arranged through Handepay.

New to Cards Businesses- The 12-month terminal hire contract from Merchant Rentals is only available to businesses that are new to card payments and wish to receive acquiring services from EVO Payments UK, arranged through Handepay.

The Next Day Banking Settlement service provided by EVO Payments UK incurs an additional fee of £4 a month on top of your acquiring service charges and fees. Provided your card machine performs a reconciliation before 12am (midnight), you’ll receive settlement of funds the next banking day.

Editorial disclaimer:

The information we provide does not constitute financial advice and might not apply to your business. Always carry out research into your business’ needs when choosing a new merchant services provider.

Sometimes, we link to other third-party websites to provide you with additional information. At the time of publication, we consider the information accurate, however, we do not have control over their content and are not responsible if any information on these websites change.

The products we display on our website are for illustrative purposes only - if your business requires additional facilities, you may receive a different model than advertised.

All of the information contained on this website, including fees, services and functionality, are correct at time of publishing. E&OE.