Switching with Handepay is Simple

 

We understand that time is valuable when managing a business. Your main goal is to keep your customers satisfied, which might make changing your card payment provider seem like a complicated process.

At Handepay, we make things simple and straightforward.

Our team of expert advisors are on hand to guide you through the process and make sure there’s no disruption to your card payment service. What’s more, we offer a Price Challenge where we’ll carry out a review of your current card processing costs, and if we can’t beat them, we’ll give you £1,000! In most cases, we’ll even provide a contribution toward your exit costs if you’re in a contract.

 

Handepay customer Bean & Cole

How to Claim Your Switching Fees

 

Our team are on hand to offer you help and support with switching from your current provider. What's more, in most cases, we will even contribute towards your switching fees! 

Once your card machine is installed and has made its first live transaction (within 14 days of delivery date), you'll need to provide us with your final invoice/settlement quote from your existing supplier. 

Email [email protected] with your settlement quote and a VAT invoice for the final switching costs (you can send either a scanned image or a photograph of the document). Claims for switching costs must be made within 90 days of your first transaction.

Terms and conditions apply

 

Card machine in coffee shop

Why choose Handepay as your card reader provider?

 

When you choose Handepay as the card reader provider for your small business, you’re opening your world to fast, reliable and cost-effective card payments.

 

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No Hidden Fees

 

We’re confident that our low rates won’t be beaten by any other provider - and with no hidden fees to worry about, you can focus on growing your business rather than worrying about monthly bills.

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Hassle-Free Switching

 

We even offer free support to those customers switching from another provider.

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28,000 Customers

 

We have plenty of experience when it comes to great customer service - which is why we’re rated as ‘Excellent’ on Trustpilot.

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Service & Support

 

24/7 service and support and gateway assistance available Monday to Friday 9am - 5.30pm.

Save money on your card processing fees and switch to Handepay today

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Handepay Ltd, registered address 1 The Boulevard, Shire Park, Welwyn Garden City, AL7 1EL.
Handepay Ltd is authorised and regulated by the Financial Conduct Authority (FCA) under FRN number 673564 for credit broking.
Handepay is not a lender.
Trading address, Westway Park, Galway Crescent, Haydock, St Helens, WA11 0GR
© Handepay Ltd 2006 - 2026

Financial disclaimer:

Handepay Ltd is authorised and regulated by the FCA for consumer credit under FRN 673564. Handepay is a credit broker not a lender. Handepay receives commission from the credit provider for each successful introduction it conducts.

Terminal hire contracts are provided by Merchant Rentals Limited, who is authorised and regulated by the Financial Conduct Authority for Consumer Hire under FRN 720500. Terminal hire can be for consumer hire and non-regulated hire contracts. Please check your contract carefully for details. Regulation of all consumer hire fall under the control of the FCA.

Handepay is not an acquirer. Your acquiring service provider will depend on the service package you choose to receive through Handepay. Handepay acts as an introducer of card acquiring services on behalf of the card acquiring service providers which include Lloyds Bank plc trading as Cardnet and EVO Payments UK.

Lloyds Bank are authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278. Cardnet is a registered trademark of Lloyds Bank plc.

EVO Payments UK is the trading name of EVO Payments UK Ltd, a payment institution that is authorised and regulated by the Financial Conduct Authority (FRN number 959332).

Editorial disclaimer:

The information we provide does not constitute financial advice and might not apply to your business. Always carry out research into your business’ needs when choosing a new merchant services provider.

Sometimes, we link to other third-party websites to provide you with additional information. At the time of publication, we consider the information accurate, however, we do not have control over their content and are not responsible if any information on these websites change.

The products we display on our website are for illustrative purposes only - if your business requires additional facilities, you may receive a different model than advertised. All of the information contained on this website, including fees, services and functionality, are correct at time of publishing. E&OE.