Why take payments online for a small business?

Are you a small business wondering if it’s worth your time to take payments online?

Here’s why you should.

Almost half of UK shoppers (43%) have started to use online payments more often because of restrictions to shopping in stores.

With more shoppers turning to online shopping for everything from the weekly food shop, to clothes shopping, to takeaways at the weekend, having an eCommerce solution for your business is becoming essential.

Even if you have a physical shop and are taking card payments, an additional eCommerce set-up can easily increase the amount of sales you make, and open up your customer base to a much wider audience.

Here are the main reasons you should consider taking payments online for your small business.


Make more sales


It’s a simple fact, the more ways you can accept payments, the more money you’ll be able to make.

According to J.P.Morgan, the UK makes up more than 30% of the total eCommerce market in Europe. From the smallest business, to the biggest corporation, eCommerce is a multi-billion-pound business platform.

By moving your business online, even if you maintain a physical store (as many eCommerce businesses do) you can increase the amount of sales you make by widening the options for people to buy from you.

Bringing us to the next point.

Person holding a visa debit card with laptop open

Better user experience

Not everyone likes to shop the same way. Some people prefer to shop from the comfort of their own home. Some people like going out to the shops and look at things in person - when they’re able to.

Whatever way someone likes to shop, they expect businesses to meet their needs.

By taking payments online you match your customers’ expectations and provide them with the options they want.

What we saw with the pandemic in 2020 was more consumers becoming reliant on eCommerce, and it’s become something we’re more inclined to do now. Many of us turn to online shopping as a first instinct when we can’t go out.

Even when things start getting back to normal, shoppers will continue turning to online shopping for simple and safe purchases.


Increase your customer base


eCommerce can help open your business up to a much wider customer base than is available with a single physical location.

Even for local businesses, adding secure online payments can make you accessible to people who want to shop with you but live too far away or lack the transport to get to you.

If you’re a business looking to get in front of a world-wide customer base, then an eCommerce platform, coupled with a partner who can help you start taking online payments, can level up your company’s reach rapidly.

Two people looking a laptop screen together

Person on laptop holding card payment

Make sales 24/7


Unlike a physical shop, eCommerce stores don’t have strict opening hours.

Perhaps there are potential customers who are just unable to visit you whilst you’re open?

You’ll never know until you start selling online. With an additional online store front, you can start to make sales 24/7, 365 days of the year!

Improve your reputation


Just like businesses accepting cards and contactless payments in store have a better reputation for convenience than those still only accepting cash, having the ability to take secure online payments levels up your reputation again.

If customers know you sell what they want, and you accept all the different types of payments they might want to use, then you’ll have a better reputation among your customers.

Payment using phone as contactless

Paying using phone at a market

Make your admin and bookkeeping simple


Taking payments online is extremely easy and it can help you take more payments without increasing your administration.

All payments are authorised and approved immediately and payments are typically received into your business account within a few business days.

You’ll have a full, transparent audit trail of all payments taken online, stored in a single place (including dates and times of transitions) so you can easily and simply view the payments you’ve taken and the money you’ve made.

Secure payments


Taking online payments is secure for you and your customers.

For your business, payments are only authorised if your customer has the funds to cover the payment, and those funds are taken instantly and deposited into your business account according to your agreed settlement timescale.

Contactless card payment being processed

Are you ready to take online payments for your small business?


If you’re considering moving into eCommerce for the first time or are looking to move to a better provider, get in touch with us today. We can help you get a better return on investment from your online payments.

Contact us today.

Financial disclaimer:

Terminal hire contracts are provided by Merchant Rentals Limited, who is authorised and regulated in the UK by the Financial Conduct Authority (FCA) for Consumer Hire under FRN 720500. Terminal hire can be for consumer hire and non-regulated hire contracts. Please check your contract carefully for details. Regulation of all consumer hire fall under the control of the FCA.

Handepay Ltd is authorised and regulated by the FCA for Consumer Credit under FRN 673564. Handepay is a credit broker for consumer hire not a lender.

Handepay acts as an introducer of card acquiring services on behalf of EVO Payments UK, the card acquiring service provider. EVO Payments UK is the trading name of EVO Payments UK Ltd, a payment institution that is authorised and regulated by the Financial Conduct Authority (FRN number 959332).

Existing Cards Businesses- The one-month rolling terminal hire contract from Merchant Rentals is only available to businesses that are switching from their current acquirer to EVO Payments UK arranged through Handepay.

New to Cards Businesses- The 12-month terminal hire contract from Merchant Rentals is only available to businesses that are new to card payments and wish to receive acquiring services from EVO Payments UK, arranged through Handepay.

The Next Day Banking Settlement service provided by EVO Payments UK incurs an additional fee of £4 a month on top of your acquiring service charges and fees. Provided your card machine performs a reconciliation before 12am (midnight), you’ll receive settlement of funds the next banking day.

Editorial disclaimer:

The information we provide does not constitute financial advice and might not apply to your business. Always carry out research into your business’ needs when choosing a new merchant services provider.

Sometimes, we link to other third-party websites to provide you with additional information. At the time of publication, we consider the information accurate, however, we do not have control over their content and are not responsible if any information on these websites change.

The products we display on our website are for illustrative purposes only - if your business requires additional facilities, you may receive a different model than advertised.

All of the information contained on this website, including fees, services and functionality, are correct at time of publishing. E&OE.