You and many other small businesses may not be getting the best deal with your current card machine providers.
According to a report published by Talking Retail, it’s likely you're paying too much.
Deciding on a card machine provider isn’t as easy as you might think.
There are challenges you’ll need to overcome and a list of things you need to consider, like:
- What kind of card machine do you need?
- Are there any hidden costs?
- Do you need a Pay as You Go machine (PAYG) or would a monthly contract work out cheaper?
- How high are transaction rates?
And that’s just for starters.
There’s a range of machines, payment options and providers out there, so it’s important you look at what’s available.
You need to be confident your card machine is profitable and that you’re not paying more than you need to be in transaction fees - as well as any other fees.
Why should I choose Handepay?
There are so many reasons why you should consider Handepay as your card machine provider.
We have a range of machines to suit your business needs
From countertop to contactless, we offer a selection of card machines for you to choose from.
But, which is best for your business?
Usually, we find countertop card machines are best if you’re a retail business, or if you need a single, fixed payment point like a barber’s.
It’s a simple process of customers just going to the till and tapping their card or payment device.
Portable card machines are the perfect way to accept payments while you’re on your feet, and you’ll be more suited to one if you’re in the hospitality sector.
They’re great for when you need to take the card terminal to your customers at their table in a restaurant for example.
Essentially, portable card machines work in any business when you want to take payments to your customers - rather than having a fixed terminal.
But what if you’re a mobile business?
A mobile card machine might be the answer.
Mobile card readers connect via GPRS, so your business can roam freely when it’s needed and are perfect for delivery services, tradespeople and market sellers doing business out in the open.
They’re also good if you attend trade shows.
There’s no hidden fees with Handepay
Many card machine providers won’t tell you about the hidden fees you’ll have to pay, and most of the time they are completely unnecessary.
This isn’t the case here at Handepay and we’re always totally transparent with our charges.
These hidden fees include the likes of PCI DSS compliance or non-compliance charges - to keep you in line with certain standards.
In short, PCI DSS outlines what’s required to create a safe environment during the payment process.
There are 12 specific requirements for you to follow, including having password protections in place, keeping software up to date and keeping accurate data logs.
Other fees might involve monthly service charges as well as statement and reporting charges.
We can cover the costs of switching from your previous provider
Depending on your existing agreement, you might need to pay a cancellation fee to end it early.
At Handepay, we may be able to offer you a switching payment to cover these costs and you’ll benefit from the money you save when you switch to us.
How much you can save varies from customer to customer, but our average saving is 36%.
Once your card machine is installed, has made its first live transaction and you’ve made your first rental payment, you’ll need to provide us with your final invoice and settlement quote from your previous supplier.
You need to make your claim within 90 days of your first transaction.
We’ll give you £1,000 if we can’t beat your current card machine deal
If you think you’re paying too much, it might be worthwhile taking the Handepay Price challenge and we’ll be able to tell you.
All you need to do is send us a statement - our team of experts will analyse it and point out any unnecessary fees or high charges; if we can’t beat your current deal, we’ll give you £1,000.
Since launching the challenge in 2015, we’ve only been beaten six times.
We offer more than just card payment solutions
At Handepay, we offer more than just card payment solutions.
In 2022 it’s no longer an advantage but essential that you introduce a range of different payment options to your business to cater to all your customers and encourage them to keep shopping with you.
You’ll be charged no minimum monthly service or authorisation fees and you won’t even have any charges for joining.
You’ll get the support you deserve
Your payment solutions are the lifeline of your business, so it’s important that you’ve got a reliable provider that can help you if things go wrong.
Can you call your provider and get help as and whenever you need it?
Or does your provider limit you to the hours they’re available?
Your business might be open late at night or over the weekend - if this is the case, it’s key to find a provider that can offer you constant customer service.
Are you able to speak directly to an expert, or are your calls usually passed through different departments to get you the help you need?
Are you even able to physically speak to someone?
Some providers only offer email support, which isn’t great if you have customers waiting to pay and need instant access to support.
At Handepay, we offer UK-based help desk support on accepting card payments and we’re available 24/7 to perform troubleshooting on your terminal if you need us.
If we’re unable to resolve the problem, we’ll arrange a replacement terminal for you.
We offer flexible contract lengths
You might be in need of a card machine for your business, but in the current climate you might not like the idea of committing to a long-term contract.
That’s why we offer flexible contract lengths that can suit the needs of your business.
Our flexible contracts can start from one-month rolling*.
Get in touch with us to find out more.
Get the best card machine deal with Handepay
Card payments have quickly become the most popular payment method across the UK, so it’s important you make sure that your business can accept them.
Merchant services often come at a high cost and many small businesses pay over the odds just to make sure they can take card payments.
At Handepay, we are transparent with costs and won’t charge you any expensive, unnecessary fees.
94% of our customers recommend Handepay and have given us an ‘Excellent’ Trustpilot score (based on 8097 reviews).
*1 month rolling contract available to customers switching from their current acquirer to EVO Payments arranged through Handepay. 12 month contract available for customers who are new to cards and not switching from another provider. This offer runs until 31/12/2021. We reserve the right to vary, amend, extend and/or withdraw this offer upon publication of a notice to our website. The offer is subject to customers entering into a minimum period Hire Agreement. Handepay Ltd is authorised and regulated by the Financial Conduct Authority (FCA) for Consumer Credit under FRN number 673564. Handepay is a credit broker for consumer hire not a lender. The contracts can be for consumer hire and non regulated hire contracts. Please check your contract carefully for details. Regulation of all consumer hire, fall under the control of the FCA