William Dyer Family Butchers has been open in Ashtead for a decade, supplying fresh meat and delicious hand-prepared meals. The company have also expanded to provide catering for parties, offering traditional barbecues and highly-popular hog roasts. It has grown thanks to the combined culinary and hospitality experience of owners Sara Rossiter and Robert Smith.

After receiving unexpected charges, Sara looked to see if she could find a more cost-effective card payment machine.

“I knew that I needed to complete my PCI DSS compliance, but due to the customer service from my previous provider, there were delays in carrying out the process. I wasn’t happy, as this meant that I started receiving fines of up to £30 per month. These charges continued for a few months, and I finally decided that enough was enough.

We get a lot of companies phoning up about changing our card payment machine, however as I got on well with the advisor from Handepay I decided to take a look at the Price Challenge. It was great to discover that Handepay don’t charge PCI DSS fees, and I wouldn’t get caught out again. The Handepay Easy Switch service means that the high exit fees from my previous provider will be covered, saving me a massive bill of nearly £1,500!

When my advisor told me that we could save £283 each month by changing our card payment machine provider, I was surprised. It’s not until you take a look at what another company is offering that you realise you’re being charged too much. I’m looking forward to seeing how saving almost £3,500 in 2017 will help our business!”